Deliver more value than expected
We operate with transparency and clear lines of sight. Open and candid communication is our standard. We find joy in making clients happy.
We Listen
We listen, we discuss, we advise. Sounds obvious but we listen to your ideas, plans and objectives for your business. We then select the best solution to fit. We don’t shoehorn projects and if we feel we’re not a good fit we’ll be honest and tell you from the outset.
Information Security
Information security management for IT and IT-related services is an important area of concern for organizations. SIL has established stringent information security measures to ensure confidentiality of information, business continuity, and to avoid business damage by preventing and minimizing the impact of security incidents.
Quality Assurance
Our Quality Improvement Program is based on business needs, technology changes, customer feedback, suggestions from practitioners and process performance. We have undertaken various initiatives such as implementing process automation and introduction of new tools. SIL has also institutionalized processes that enable transition to new technologies and encourage continuous process improvement.
Benefits
SIL has enhanced its delivery capabilities by introducing and improving upon industry best practices. We ensure high levels of customer satisfaction by combining our domain and technical expertise with our delivery capabilities. SIL provides value additions for improving the performance of outsourced systems, reducing problems and failures and improving stability.